The Government Information (Public Access) Act
2009 (NSW) replaces the Freedom of Information Act 1989 (NSW).
Its intention is to make government information more open and
readily available to members of the public. This right is
restricted only when there is an overriding public interest against
disclosing the particular information.
INSW complies with this Act. To learn more or to make a formal
application to INSW, contact:
INSW Privacy Officer
PO Box 220R
Royal Exchange NSW 1225
Ph: +612 8016 0100
Fax: +612 8016 0101
To apply for information under the Act, you must:
- Apply in writing to INSW at the above address
- Include a clear statement that you are requesting information
under the Government Information (Public Access) Act 2009
- Pay the $30.00 application fee
- Include a return postal address in Australia as the address for
- Provide as much specific information as necessary to enable us
to identify the information you are asking for.
If your application does not include these five things, it will
be invalid and will not be processed. If that happens, however, we
will let you know and we will help you, if possible, by explaining
how you can make a valid application.
Otherwise we will write to acknowledge receipt of a valid access
application within 5 working days, and will deal with your
application within 20 working days (subject to any extension
allowed for under the Act). If any extension of time is required to
deal with your application, we will let you know in writing.
Application fees and processing charges
The application fee for making an access application is $30.00.
Processing charges can also be imposed at the rate of $30.00 per
hour. In some circumstances an advance deposit can be required. We
will let you know in writing if that applies to your
Certain discounts may apply, including on financial hardship and
public interest grounds - for more details see the Information
Commissioner Fact Sheets.
Open access to information
Access our public disclosure